Stripe for Nonprofits

In advance of Giving Tuesday, SHARE Omaha will be transitioning its community website’s donation cart payment method from PayPal to Stripe.

Log into your SHARE Omaha profile TODAY and create a new or link an existing Stripe account to your profile.  A Stripe account link will be the only way to receive donations on your SHARE Omaha profile.  No other links are permitted.

IMPORTANT NOTES DURING THE STRIPE ONBOARDING PROCESS:

  • Read your relevant Stripe Onboarding Instructions in advance so you have all of the information ready when you start the connection process. We recommend going through the entire Stripe connection process from start to finish without interruption to avoid logout issues from Stripe Onboarding.
  • Only the owner of your nonprofit’s SHARE Omaha profile will be able to grant the Stripe Onboarding connection on your nonprofit profile’s backend “Donations” tab. If you are a nonprofit administrator and see the following language: “Stripe Status current user is YourName and owner is x@testing.email.org,” you will need to have the owner email of the account login to connect your Stripe account. If you need to reset your nonprofit profile account owner’s login password, you can do so by following the instructions in the Dashboard and Password Reset Guide. 
  • If your SHARE Omaha profile is mirrored on SHARE Iowa, log into your profile as usual on SHARE Omaha to complete the Stripe Onboarding process.
  • If you already have a PayPal account connected to your SHARE Omaha profile, DO NOT click the button to disconnect PayPal as PayPal will remain the payment method that donations will continue to process until Stripe is activated in the donation cart process, and as PayPal will remain a contingency backup donation option.
  • DO NOT click any Stripe account verification emails sent during the Stripe Onboarding process until you have finished onboarding via the SHARE Omaha site and see confirmation your account is successfully connected on your Donations tab as this might generate a duplicate profile.
  • Once you have completed the Stripe Onboarding process, follow the Stripe Nonprofit Credit Card Pricing Information & Process instructions to email Stripe confirmation of your nonprofit status to qualify for the nonprofit credit card processing rate of 2.2% + .30 per transaction.

Stripe Onboarding Instructions Add a new Stripe account Add an EXISTING Stripe Account 

Dashboard and Password Reset Guide Stripe Credit Card Pricing Information Stripe Payment Processing & Security Documentation

 

Stripe FAQs

Why do we need to include our CEO’s date of birh and the last four numbers of her Social Security number in the Stripe registration? Will be counted as our CEO's income? 

As with any merchant/bank account, the last 4 of the SS# or even in special cases the full SS# of the CEO/nonprofit representative (whoever is designated in bylaws/financial policy such as board chair, CEO, COO, and CFO) is meant to only verify the application is created by a legitimate representative of the nonprofit. This is common practice and regulatory for any nonprofit bank or payment merchant account to prevent fraud; someone not associated with the nonprofit using its EIN and signing up for a Stripe account to receive payments; and money laundering. The social security number has nothing to do with the donation going to that individual or being counted as that individual's income. Collecting a legitimate representative's information is only to verify they are officially associated with the organization and authorized to create a merchant account on the organization's behalf since the Stripe account receives donations and the organization's representative has to connect their nonprofit's bank account to it in order to receive the funding. Here is Stripe's official language: This information is required as part of Stripe’s mandatory identity verification requirement: Stripe must collect, verify, and maintain information on the individuals associated with every US Stripe account, as required by our regulators and financial partners. This is intended to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimes. 

 

Should I change the Moderation State status on my SHARE Omaha profile?

Please DO NOT change your profile status.  Your nonprofit profile is approved and visible on the SHARE Omaha profile.  If you change the moderation state, you will no longer be visible on the platform.

 

Can I go to the Stripe website directly and create a new account?

We DO NOT recommend creating a new account on Stripe's website first as you could accidentally create a duplicate account in the process. Rather, please use the link in your SHARE Omaha profile in the Donation tab, to create a new Stripe account.

 

Does the personal information in the Stripe Onboarding need to be the SHARE Omaha admin or can it be another person with the nonprofit, such as the treasurer?

For the organization's representative, Stripe’s recommendation is that the personal information provided in the Stripe Onboarding has to be someone authorized to represent the company so it can be either an authorized employee or board member.