I received a donation error that I don't understand. What should I do?
- Email info@shareomaha.org and we can assist.
Does SHARE Omaha charge nonprofits or donors?
No. SHARE Omaha is a free resource for nonprofits and donors.
Is there are processing fee for donation transactions?
- Yes. Stripe, the payment processor for SHAREomaha.org charges a low processing fee. About 90% of donors choose to cover this fee.
How many nonprofits can I give to one in transaction?
- You can give to 10 nonprofits in one transaction. If you wish to give to more than 10 nonprofits, simply start a new cart and continue giving after processing your first batch of 10 donations.
What donation payment forms are accepted?
- Credit/debit card, ACH and mobile wallet payments are accepted.
When do nonprofits receive my donation?
- If you donate via credit/debit card or mobile wallet, your gift is deposited into the nonprofits' accounts in nearly immediately. ACH donations may take a few business days to process with your bank. Nonprofits simply need to access their Stripe accounts to receive access to your donated funds.
Can I make a monthly or quarterly gift?
- Yes! SHARE Omaha's recurring donation feature allows donors to make automated donations to a nonprofit on a regular schedule. You can set this up during your payment process.
How do I cancel or update payment information for a recurring donation?
- Please email info@shareomaha.org and we can assist.
Is my donation safe and secure?
- Yes! SHARE Omaha uses Stripe, a PCI Level I compliant payment service to ensure that all financial data is secure. You can learn about Stripe’s security precautions.
How will I receive a tax receipt for my donations?
You will receive an immediate thank you email and receipt from SHARE Omaha for your charitable contribution(s), which you should save for your tax purposes.
May I send a check?
- Physical checks can be sent directly to your intended nonprofit recipient. Mailing addresses can be found on each nonprofit's SHARE Omaha profile and we recommend calling or emailing the nonprofit organization to verify their preferred mailing address for physical checks.
What is the SHARE Fund?
As a part of your donation checkout process, you may be asked if you'd like to add a gift to the SHARE Fund. Donations to SHARE Fund allow SHARE Omaha to continue to be a free resource for nonprofits to increase everyday donations and volunteer support.
What is the minimum donation amount?
- $1
Can I get a refund?
- We, unfortunately, are not able to refund donations. Please contact us with your concerns at info@shareomaha.org.