Responsibilities:

• Consults with department lead on position on-boarding, planned growth
experiences, and volunteer career development.

• Provides consultation, coaching and training resources to promote positive
workforce relationships (employees with volunteers, volunteers with volunteers)
and effective ongoing volunteer engagement.

• Follows up with volunteers and department managers to ensure proper placement
and job satisfaction.

• Consults with department managers regarding the leadership potential of
volunteers and supports requesting department managers in developing leadership
and advancement opportunities for volunteers.

• Serves as the point of contact for reassignment or referring volunteers to
other department positions, or if not a fit for the department to Volunteer
Services.

• Connects supervisors of volunteers to Volunteer Services HR relations team for
mediation and facilitation of volunteer grievance and performance related
issues.

• Leads ongoing discussions with requesting department managers about volunteer
engagement cycle, roles and responsibilities working to identify what’s working
and lessons learned.

• Conducts exit interviews.

• Works with team members to ensure the integration of their work with volunteer
recruitment, referrals and screening, recognition, and Volunteer Connection.