Long-term Care Ombudsman Program | Eastern Nebraska Office on Aging (ENOA) | SHARE Omaha

Eastern Nebraska Office on Aging (ENOA)

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Year Founded:
Local Leader / Exec. Director:
Trish Bergman
Main Address:
4780 South 131st Street
Omaha, NE 68137-1822
ENOA Office | Dodge Co.
1730 W. 16th Street
Fremont, NE 68025
ENOA Office | Washington Co.
1548 Front St.
Blair, NE 68008
Volunteer Opportunity:

Long-term Care Ombudsman Program

The long-term Care Ombudsman volunteer is an advocate for residents living in local long-term care facilities and assisted living communities. The volunteers seek to resolve issues and concerns residents may have and protect resident's rights, well-being, and quality of life.

Volunteers must complete 20 hours of initial classroom training and 12 hours of additional training every two years. During the training, the volunteers will learn about resident rights, aging issues, Medicare, Medicaid, communication skills, how to investigate the residents' complaints, and federal and state regulations regarding facilities.

After the training, Ombudsman volunteers are assigned to a facility where they will visit two hours per week, based on the volunteer's schedule. They will meet with administrators, residents, and the resident's family members to address concerns.


Open to

Skills Needed

No skills required


Next occurrence is
Thu, 04/22/2021 - 00:00
(12am - 11:45pm)
Repeats every day until Fri Aug 06 2021.
Friday, April 23rd, 2021
Duration of 23 hour(s) 45 minutes

Location Details

Offsite Location
Indoor Project

Various locations

Omaha and Surrounding Area